1. Introduction
InvisAlert ("we", "us", "our") operates the InvisAlert platform, a service that helps Invisalign patients track their aligner wear time via WhatsApp. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We collect the following types of information:
- Phone number — used for WhatsApp authentication and communication
- WhatsApp messages — messages you send to our service, including text and voice messages, to track your aligner wear
- Aligner tracking data — wear status, aligner number, and related treatment information you provide
- Clinic association — if linked to a dental clinic, your patient-clinic relationship
3. How We Use Your Information
- To authenticate your identity via WhatsApp
- To process and respond to your aligner tracking messages
- To provide wear time statistics and reminders
- To share tracking data with your dental clinic (if applicable and with your consent)
- To improve our service
4. Data Retention
WhatsApp message content is retained for 30 days and then automatically deleted. Your account data and tracking history are retained for as long as your account is active.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Your dental clinic, if you are linked as a patient (tracking data only)
- Third-party AI services for message processing (anonymized where possible)
- WhatsApp/Meta for message delivery
6. Security
We use industry-standard security measures to protect your data, including encrypted communications and secure data storage.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request deletion of your account and associated data
- Opt out of clinic data sharing
8. Contact
For questions about this Privacy Policy, contact us at
privacy@invisalert.app.